How To Use Favorite Place

Steps To Finding Your Best Service Pro

  1. Register your business
  2. Set up your store
  3. Set up your products
  4. Manage orders
  5. Use Dashboard
  6. Get help

All orders are conditional until confirmed by the Service Provider. 

If your order is not confirmed within 24 hours, it is automatically cancelled and you will be notified by email. 

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Credentials

Sign Up and Log In

Create An Account

Signing up for an account on Favorite Place is free and easy. 

Only four pieces of information are required.  Note that passwords must contain at least 8 characters: one lowercase letter, one uppercase letter, one numeric digit, and one special character. 

For your security, we will send you an email asking you to verify your email address.  When done, you can return to the site and login to continue.  

Login To Your Account

You can login using the email or phone number (with area code) you used to create your account.   

Forgot your password? No worries,  it happens to us all the time.   (Remember a password contains at least 8 characters, including at least one lower and one upper case letter, one number and one special character.)   

And if that doesn’t help, click on “Forget Password” to reset it to another one you’ll probably also forget. 🙂

Wintergreen's "Service Pro Mall"

Favorite Place is the “Service Provider Mall” for Wintergreen owners.  Here you’ll find all the Service Pros available to you for all kinds of projects or needs.  Here’s how the Mall is organized:

  • Services providers are first listed into one or more of  7 Service Categories.     
  • Within each Category, you can filter Service Providers by area of expertise, such as Plumbing or Bathroom Renovations.  See Filter below.
  • Each Service Provider has a “store” or webpage where its credentials and consumer ratings are displayed,  along with specific services you can order  (such as a Project Estimate or hourly work.)

Service Categories

To make searching easier, Favorite Place divides services into seven Service Categories.  Within each category, you can filter to find the Service Pros by the specific expertise you need, such as Painting or Plumbing. 

Repairs & Maintenance

Renovations & Additions

Cleaning Services

Cleaning Services

Family Services

Family Services

Outdoor Services

Outdoor Services

Food & Delivery 

Food & Delivery

Technical Services

Technology Services

Service Pro "Store"

After you identified a few Service Pros who meet your requirements, do a deeper dive into each one by clicking on their listing.  Here you’ll find their credentials, the services they offer, and in many cases their prices.  Click on the + to order and schedule one or more services and place it in your shopping cart. 

Use Credentials To Screen Service Providers

Favorite Place checks four types of “credentials” before a Service Pro is activated on the platform. Some Service Pros  meet all criteria (icons in green); others may not (a grey “X” if the criterion is not met or an “N/A” if the criterion is not applicable). 

Favorite Place confirms these credentials or affirmations once at the time of enrollment.  As a condition of continued participation on the Favorite Place platform,  Service Pros agree to maintain credentials and promptly notify Favorite Place of any status change.  Because we rely on others, Favorite Place cannot and does not guarantee that Service Pro information is accurate or correct, so we advise all users to confirm this information with the Service Pro you select.  

Credentials are shown in the “About” listing in the services or product section of a Service Pro store.  

Not all types of Service Pros (eg.  dog sitters) require a license to operate their activity.  All home contractors require a license in Virginia if they transact more than $1,000 per year.    As part of this process, the Virginia regulator requests criminal background information. 

Licensed

Does the Service Pro maintain an active license issued by Virginia’s Department of Professional and Occupational Regulation

Insured

Does the Service Pro carry liability insurance that will cover unintended damages to an owner’s property or persons? 

COVID-19

COVID-19

Does the Service Pro attest that its practices are compliant with CDC and Virginia’s COVID-19 requirements? 

Guarantee

Does the Service Pro offer a written service guarantee or warranty?

Use "Filters" To Focus On Your Requirements

Credentials

Using the filter button, you can select the credentials required for your job.  Favorite Place verifies the Service Pro credentials in four areas: Licensed, Insured, COVD-10 Compliant and offers a Guarantee/Warranty.

Specialties

Using the filter button, you can select from among 54 different service specialties to hone in on the Service Pros you’ll need for your project.

Shopping Cart and Check Out

  1. Click on the + sign to place the requested service in your shopping cart
  2. Provide any supplemental information requested by the Service Pro (typically contact and project information).
  3. Make a payment selection.
  4. Confirm your service request and check out.  
  5. You will receive an email or text message summarizing the order.

All orders are conditional until confirmed by the Service Provider.  If your order is not confirmed within 24 hours, it is automatically canceled and you will be notified by email. 

Rating A Service Pro

We encourage you to rate your Service Pro after a service is performed.   Ratings can be 1 to 5 stars and comments can be helpful to future Wintergreen users.  

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